In project planning, it is important to identify the root cause of problems or issues that arise during the course of the project. The root cause is the underlying reason or source of a problem, rather than just the symptoms. Identifying the root cause is an important step in creating a project plan that is…
The term Root Cause Analysis (RCA) is used a lot within the confines of Information Technology (IT). But what is it exactly? By definition Root Cause Analysis (RCA) is a problem-solving method which is used to pinpoint the exact cause of a problem or event. This method finds the true or actual cause of the…
